Email communication is an essential part of the day to day administration of a body corporate. It is how Lot owners can receive notices and submit correspondence. Committees often use email to deliberate over email correspondence received and come to conclusions to then also instruct their strata managers to act.

Just about anyone has the capability to send and receive an email and often do since it is usually the simplest way to correspond keeping a record of the communication. The most difficult element of administering emails is then for the recipient to determine what to do with the email sent to them which can vary depending on how clear the email content is and at times most difficult of all, determine if they are the intended recipient with the increasing over use of email carbon copy (cc) function.

Over use of the cc function then reply all to cc often leads to emails multiplying unnecessarily, particularly for any recipient that has no reason to receive a cc or the reason is not initially stated requiring review of multiple responses to determine any relevance to them.

Read on for our top tips on how to effectively and efficiently use email to correspond in a strata environment and the right time to cc.